Frequently Asked Questions
Who is La Bonne Vivante?Based in Fairfax County, Virginia, La Bonne Vivante has been auctioning antique and vintage Black Americana/African American/Negro photographs and ephemera, on eBay since 2004. We service authors, artists, collectors, educators, researchers. Our buyer feedback is one hundred per cent positive. How do I know that I am purchasing an authentic item? We DO NOT deal in reproductions!!! All of our vintage items are original. We guarantee the authenticity of our items. How are my purchases protected from damage during transit? Our items ship in rigid envelopes, and arrive prepared for safe storage. How do I access and bid on your auctions? On our home page, click the "Auctions" navigation button. This will take you directly to the items we have listed for auction. May I purchase usage rights for digital images? We do offer for sale, digital images. Please e-mail or telephone us to discuss your specific requirements. Intellectual Property Intellectual property concerns all original content of La Bonne Vivante, including without limitation the visual page designs and layouts, authored content, item descriptions, graphics, and digital photographic images used to illustrate items for sale. In order to prevent the unauthorized exploitation of this intellectual property, we will protect our copyrights. You must not attempt to copy or make a derivative from any part of the intellectual property, including the web design or layout, nor may you publish any authored content without citations, publish or distribute digital images in any format, or exploit any other intellectual property. We may take action against any instance of copyright infringement. (Citation) What is your Shipping/Handling/Insurance Policy? Any purchase paid for using Pay Pal will be shipped to the CONFIRMED address only. We DO combine shipping and insurance. Package tracking and confirmation are required. Minimum shipping fee is $5.50. Expedited shipping is available at additional cost. Insurance is recommended and is required for packages whose values exceed $50.00. We accept no liability for uninsured purchases. What if I do not find what I am looking for? If you have special needs, write or call; we cannot always post every item in our enormous inventory, but can list items of interest by request. Do you sell or trade customer e-mail addresses? No. We never sell, rent, or trade e-mail addresses. How do I know Labonnevivante.com is a secure site? We use state-of-the-art technology to encrypt your personal and financial information before it is sent. The ordering area of our site is protected this way and is referred to as "secure." What forms of payment are accepted? We accept PayPal, postal money orders and certified checks. We also accept most major credit cards. We regret that company/personal checks cannot be accepted. Will I be charged sales tax on my order? Virginia residents pay sales tax of 5%. What is your Return Policy? We guarantee our items to be as pictured and described and accept returns only if misrepresented. Otherwise, all sales are final. How do I reach La Bonne Vivante? Telephone: 703-912-7729 This site and its content are the property of and intended for customers of La Bonne Vivante. You may not use this site or its content for any purpose not related to your business with La Bonne Vivante. Any use of this site or any of its content for a purpose not permitted by these Terms is expressly prohibited. Thank You! |

