Frequently Asked Questions

Who is La Bonne Vivante?
Based in Fairfax County, Virginia, La Bonne Vivante was established in 2004. We service authors, artists, collectors, educators, researchers. 
Our website  features the very best of our African American collectibles inventory.

As a writer, antiques and photography enthusiast, and history buff, La Bonne Vivante principal, Michèle-Louise has broad contextual and technical knowledge bases from which to work.

How do I know that I am purchasing an authentic item?
We DO NOT deal in reproductions!!! All of our vintage items are original. We guarantee the authenticity of our items.

Our scans are not modified or touched up. They are very detailed to enable a complete view of their condition. Often, marks visible in our scans are indiscernible to the naked eye. If you have concerns in this regard, please write or telephone us for clarification.

Inventory Updates
We update our inventory records on a rolling basis, every 12-24 hours. Because inventory updates are not automated, our one of a kind items may occasionally be subject to prior sale. In cases where customers have ordered the same orginal item, the earlier order will be fufilled. Later orders will be cancelled and all  monies refunded immediately.

How are my purchases protected from damage during transit?
Our items ship in rigid envelopes, and arrive prepared for safe storage.

Items are individually packaged in museum quality, clear, acid free, archival bags. The bags come with sealable flaps to keep your treasure secure and clean, and they allow easy, safe removal and replacement of artwork. Each bag features a resalable adhesive flap allowing for repeated easy access while sealing out moisture, dust and dirt. For further protection, each photo package is rigidized with its own conservation grade,  acid- free mat

How do I access and bid on your auctions?
On our home page, click the "Auctions" navigation button. This will take you directly to the items we have listed for auction.

To bid, you must be a registered eBay member.
Click here for instructions on how to become an eBay member.

May I purchase usage rights for digital images?

We do offer for sale, digital images. Please e-mail or telephone us to discuss your specific requirements.

Intellectual Property

Intellectual property concerns all original content of La Bonne Vivante, including without limitation the visual page designs and layouts, authored content, item descriptions, graphics, and digital photographic images used to illustrate items for sale. In order to prevent the unauthorized exploitation of this intellectual property, we will protect our copyrights. You must not attempt to copy or make a derivative from any part of the intellectual property, including the web design or layout, nor may you publish any authored content without citations, publish or distribute digital images in any format, or exploit any other intellectual property. We may take action against any instance of copyright infringement. (Citation)


Publishing Rights

We offer photographs to be purchased as a collectors'  items. No rights for reproduction or commercial use in any form whatsoever are given or implied. Bidding on or buying this item constitutes acceptance of all policies, terms and conditions as stated in this listing

What is your Shipping/Handling/Insurance Policy?

Any purchase paid for using Pay Pal will be shipped to the CONFIRMED address only. We DO combine shipping and insurance. Package tracking and confirmation are required. Minimum shipping fee is $5.50. Expedited shipping is available at additional cost.  Insurance is recommended and is  required for packages whose values exceed $50.00.  We accept no liability for uninsured purchases.  Please allow 7-14 days for delivery of your order.
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What if I do not find what I am looking for?

If you have special needs, write or call; we cannot always post every item in our enormous  inventory, but  can list items of interest by request.

Do you sell or trade customer e-mail addresses?
No. We never sell, rent, or trade e-mail addresses.

How do I know Labonnevivante.com is a secure site?
We use state-of-the-art technology to encrypt your personal and financial information before it is sent. The ordering area of our site is protected this way and is referred to as "secure."

What forms of payment are accepted?
We accept PayPal, postal money orders and certified checks. We also accept most major credit cards. We regret that company/personal checks cannot be accepted.

Will I be charged sales tax on my order?
Virginia residents pay sales tax of 5%.

What is your Return Policy?
We guarantee our items to be as pictured and described and accept returns only if misrepresented. Otherwise, all sales are final.

ADDITIONAL NOTE: 
Photos may contain written comments, attached paper cutlines, crop marks, tonal enhancements, masking or other alterations that were necessary for publishing. Tears, creases, discoloration, writing indentions are also possible. Handwritten names on the back of the photos are for identification purposes only - they are NOT autographs.

How do I reach La Bonne Vivante?
Telephone: 703-912-7729
Fax: 703-912-6660
Email: labonnevivante@verizon.net

This site and its content are the property of and intended for customers of La Bonne Vivante. You may not use this site or its content for any purpose not related to your business with La Bonne Vivante. Any use of this site or any of its content for a purpose not permitted by these Terms is expressly prohibited.

Thank You!
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